Terms of service

Terms of Service

Last updated: September 8, 2026

Welcome to Flofty. These Terms of Service ("Terms") govern your use of the Flofty website and your purchase of products through our online store.

By accessing or using our website, or by placing an order with us, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. General Information

The website Flofty.com is operated by Flofty ("Flofty", "we", "us", or "our").

For questions, orders, returns, or other customer service matters, please contact us at:

Email: theflofty@gmail.com

Our business contact information, including our legal business name and physical address, should be provided on our website where required by applicable law.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website or systems
Interfere with the operation or security of the website
Copy, reproduce, or exploit website content without permission
Use automated systems to access or collect information from the website in a manner that could interfere with its operation

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, or website.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

Nothing in this section limits any mandatory consumer rights that apply to you under applicable law.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities or discontinue products at any time.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, provide a refund for the unavailable product.

5. Prices and Payments

All prices displayed on our website are shown in the applicable currency at checkout.

Prices may change at any time without prior notice. However, price changes will not affect an order that has already been accepted unless otherwise required by law.

You agree to provide accurate and complete billing and payment information.

Payment must be successfully authorized before an order can be processed.

We reserve the right to refuse or cancel an order where there is a reasonable basis to believe that a transaction is fraudulent, unauthorized, or otherwise unlawful.

6. Orders and Order Acceptance

Placing an order on Flofty.com constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to cancel or refuse an order for legitimate reasons, including product availability, pricing errors, suspected fraud, or shipping restrictions.

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

7. Shipping and Delivery

We ship orders to destinations that are available at checkout.

Estimated delivery times are provided for guidance and may vary depending on the destination, carrier, customs processing, weather, holidays, and other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information.

If an order is returned because an incorrect or incomplete shipping address was provided, additional shipping or reshipping costs may apply where permitted by law.

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country. Unless expressly stated otherwise at checkout, these charges may be the responsibility of the customer.

8. Returns and Refunds

Our returns and refunds are governed by our separate Return & Refund Policy.

Where applicable, Flofty offers a voluntary 30-day return period.

Nothing in our Return & Refund Policy or these Terms limits any mandatory statutory consumer rights that apply to you.

9. Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact us at:

theflofty@gmail.com

We will review the issue and provide an appropriate solution in accordance with applicable law.

Customers retain any mandatory legal rights and remedies available under the laws applicable to their purchase.

10. Intellectual Property

All content on Flofty.com, including but not limited to:

Logos
Brand names
Product images
Graphics
Text
Product descriptions
Website design
Videos
Other original materials

is owned by or licensed to Flofty unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

11. User Content and Reviews

If you submit a review, photograph, comment, testimonial, or other content to Flofty, you represent that you have the right to submit that content.

By submitting content, you grant Flofty a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, fraudulent, abusive, misleading, offensive, or otherwise inappropriate.

We do not claim ownership of your content merely because you submit it to us.

12. Third-Party Services and Links

Our website may contain links to or integrate services provided by third parties, including payment providers, shipping companies, analytics providers, advertising platforms, or other services.

Third-party services are subject to their own terms and policies.

Flofty is not responsible for the content, availability, or practices of third-party websites or services, except where responsibility cannot legally be excluded.

13. Disclaimer

To the maximum extent permitted by applicable law, Flofty does not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We do not guarantee that every piece of information on the website will always be complete or error-free.

Nothing in these Terms excludes or restricts liability or consumer rights where such exclusion or restriction is prohibited by applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Flofty will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including mandatory consumer rights or liability that cannot be waived under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs arising from your unlawful use of our website, your violation of these Terms, or your infringement of the rights of Flofty or third parties.

This provision does not apply to the extent that such responsibility cannot legally be imposed on a consumer.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products, services, or legal requirements.

The updated version will be published on this page with a revised "Last updated" date.

Changes will not affect rights that you have already acquired where applicable law prevents such changes from doing so.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue to apply.

19. Governing Law and Consumer Rights

These Terms are governed by the laws applicable to Flofty's business, subject to any mandatory consumer protection laws that apply in the customer's country or jurisdiction.

If you are a consumer, nothing in these Terms is intended to deprive you of mandatory rights or protections granted to you by the laws that apply to your purchase.